Privacy Policy Money88 – Personal Data Protection for Malaysian Players

Money88 collects various types of personal data from our members depending on how you interact with the platform. Here are the main categories of data we collect:

Technical and gameplay data is collected automatically when you use the money88 platform. This is industry standard and necessary for normal platform operations — to detect fraud, resolve disputes, and ensure a smooth gaming experience for all members.

Every piece of data we collect is used for legitimate, clearly stated purposes. The following are the primary purposes for which money88 member data is used:

• Account Management: To create, verify, and manage your money88 account, including the secure login process and identity verification.
• Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, and securely managing withdrawals to your bank account or e-wallet.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and platform abuse that could affect other members.
• Customer Support: Providing technical assistance and resolving queries or complaints submitted via live chat, WhatsApp, or email.
• Platform Improvements: Analysing usage patterns in aggregate (not individually) to improve the design, performance, and user experience of the money88 platform.
• Legal Compliance: Fulfilling legal obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements as set out by our operating licence.
• Service Communications: To send important notifications about your account, changes to terms, security updates, and promotional information (where you have given your consent).

Money88 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in the course of operating the platform, we may share necessary data with the following limited categories of third parties:

• Payment Service Provider: Payment gateway providers that process your transactions — including Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks such as Maybank and CIMB. Data is shared only to the extent necessary to complete the transaction.
• Game Software Providers: Companies such as Evolution Gaming and Pragmatic Play may receive minimal game session data for technical troubleshooting and game fairness auditing purposes. They do not receive your full identity information.
• Security Services: Fraud detection and cybersecurity solution providers that help us protect the platform from malicious activity. Data sharing is in a protected format and limited to technical data only.
• Legal Authorities: money88 will disclose data when required by valid Malaysian law, court order, or a regulatory authority with jurisdiction. We will notify you of any such disclosure unless prohibited by law.

All third parties that receive data from money88 are bound by strict data protection agreements and are only permitted to use that data for the purposes specified in their agreement with money88.

Money88 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The key security measures we have implemented are:

• 256-bit SSL Encryption: All communications between your device and money88's servers are encrypted using the latest TLS protocols, meaning any data transmitted cannot be read by third parties even if intercepted.
• Data-at-Rest Encryption: Sensitive data stored in money88's databases — including identity and financial information — is encrypted at rest using the AES-256 standard.
• Two-Factor Authentication (2FA): money88 members are encouraged to enable two-factor authentication for an additional layer of security when logging in. Large withdrawal requests automatically require additional verification.
• 24/7 Monitoring: Automated security monitoring systems operate around the clock to detect unusual activity, repeated failed login attempts, and signs of unauthorised access.
• Internal Access Controls: Only money88 staff with a legitimate operational need are permitted to access members' personal data, and all such access is logged and audited on a regular basis.
• Regular Security Testing: money88 conducts regular vulnerability assessments and penetration testing to identify and address potential security weaknesses before they can be exploited.

While we take every reasonable measure to protect your data, no security system is 100% impenetrable. You also have a role in keeping your money88 account secure – use a strong password, do not share it with anyone, and contact us immediately if you suspect any suspicious activity on your account.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by money88:

To exercise any of the privacy rights above, contact the money88 privacy team by email at support@money88-jit.com with the subject "Privacy Rights Request", along with your full name and account number. We will verify your identity before processing any request to ensure the security of your data.

The money88 platform uses cookies and similar tracking technologies to enhance your experience, ensure security functions work properly, and understand how members use our platform. Here are the types of cookies we use:

Analytics data collected through cookies is aggregated and is not used to identify you individually. money88 does not use third-party cookies for targeted advertising or commercial profiling.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the money88 platform, including your ability to log in and complete transactions.

Money88 retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by law. Below are our general data retention guidelines:

• Active Account Data: For as long as your money88 account is active, plus 2 years after account closure for audit and dispute resolution purposes.
• Financial Transaction Records: Minimum 7 years in accordance with Malaysian legal requirements on financial records and anti-money laundering.
• Support Communication Logs: 3 years from the date of last communication, for reference and dispute resolution purposes.
• Gaming & Betting Data: 5 years from the transaction date for legal compliance and fairness audit purposes.
• Technical Data (Logs, IP): Up to 12 months for security purposes and technical issue diagnosis.

Once a retention period has expired and there is no legal basis to continue storing the data, money88 will securely delete or anonymise your data using industry-recognised deletion procedures.

As a regulated platform, money88 is required to carry out KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures as part of our operating licence conditions. This means we need to verify a member's identity before permitting withdrawals above a certain threshold or when account activity shows signs that warrant further review.

Documents that may be requested for the money88 KYC process include:

• A clear and valid copy of your Malaysian identity card (MyKad)
• Bank statements or screenshots confirming ownership of the bank account or e-wallet used for deposits
• In certain cases, recent proof of address such as a utility bill or bank statement in your name

All documents submitted for KYC are encrypted during transmission and stored securely. They are accessed only by money88's specially trained compliance team and are not shared with any other party unless required by law.

Money88 sends members two types of communications: service communications (mandatory) and marketing communications (optional).

Service Communications which cannot be opted out of include:

• Deposit and withdrawal verification
• Account security alerts and login verification
• Notifications of important changes to terms or policies
• Responses to support enquiries you have initiated

Marketing Communications that requires your consent includes:

• Money88 promotional and new bonus notifications
• Updates on new games or platform features
• Member newsletters and exclusive celebrations

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any money88 marketing email, or by updating your communication preferences in your account settings. Unsubscribe requests are processed within 5 business days.

The money88 platform is strictly for individuals aged 18 and above. money88 does not knowingly collect or process personal data from any individual under the age of 18.

All money88 account registrations require age verification as part of the KYC process. Should money88 discover that a minor's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian who believes your child has registered or used the money88 platform without your permission, please contact us immediately at support@money88-jit.com with the relevant details. We will respond and resolve the matter within 24 hours.

Money88 reserves the right to update or amend this Privacy Policy from time to time. Changes may arise due to developments in Malaysian data protection law, shifts in industry practices, the addition of new services, or feedback from members.

When significant changes are made to this Privacy Policy – particularly those affecting how we collect, use or disclose your personal data – money88 will:

• Updating the "Last Updated" date at the top of this page
• Displaying a clear notice on the money88 platform regarding the changes
• Sending email notifications to all active members at least 7 days before the changes take effect

Your continued use of the money88 platform after the effective date of any changes to this Privacy Policy will be considered acceptance of the updated policy. If you do not agree with the changes made, you may close your account by contacting money88 support.

If you have any questions, concerns, or requests regarding money88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Privacy Email: support@money88-jit.com (use subject: "Privacy Enquiry" or "Data Rights Request")
• Live Chat: Available 24/7 within the money88 platform – for general privacy enquiries requiring an immediate response
• WhatsApp: Support number available in your account after logging in

For formal privacy rights requests (access, correction, deletion), please email us with your full name, money88 account number and the specific details of your request. We will verify your identity before processing any request involving data access or modification.